Information We Collect
We may collect various types of information to enhance your experience with us. This includes reservation and stay preferences, such as room type and special requests. Additionally, we gather account information, which may include your name, email address, and contact details. We also collect device information, such as IP addresses and browser types, to improve our website functionality and security. On-site service interactions, including dining and entertainment preferences, are recorded to better serve you during your stay. Furthermore, gameplay interactions may be tracked to ensure fair play and compliance with gaming regulations.
How We Use Your Information
Your information is used primarily to deliver exceptional hospitality services. We utilize your preferences to personalize your experience, ensuring that your stay meets your expectations. Additionally, we may use your data to ensure safety and fair play within our casino environment. This includes monitoring gameplay to prevent fraud and ensure compliance with gaming laws. Your information also helps us support guest relations by allowing us to respond to inquiries and feedback effectively.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You may choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website. We do not use cookies to collect personally identifiable information without your consent.
Data Protection
We take data protection seriously and implement appropriate security measures to safeguard your personal information. Access to your data is restricted to authorized personnel only, and we regularly review our security practices to ensure your information remains safe. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Third-Party Service Providers
We may engage limited third-party service providers to assist us in delivering our services. This includes analytics providers who help us understand website usage and security providers who assist in protecting our systems. These third parties are required to maintain the confidentiality of your information and may not use it for any other purpose. We do not sell your personal information to third parties.
Your Rights
You have rights regarding your personal information. You may request access to the information we hold about you, and we will provide it in a timely manner. If you believe any information is inaccurate, you have the right to request correction. Additionally, you may request deletion of your data, and we will comply unless we are required to retain it for legal reasons. To exercise these rights, please contact us at [email protected].
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new disclosure on our website. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information.